SSA App
私隱政策
Privacy Policy
私隱政策
最後更新日期:2026年6月30日
本私隱政策說明由 L2 Global Music Ltd. 營運的 SSA,在您使用 SSA 流動應用程式及相關帳戶功能時,如何收集、使用、儲存及保護資料。
1. 我們收集的資料
我們可能會收集以下類型的資料:
帳戶資料
當您使用 SSA 應用程式時,我們可能會收集您的姓名、電郵地址、登入資料、個人檔案資料及帳戶活動等資料。
應用程式使用資料
我們可能會收集您如何使用應用程式的資料,包括已瀏覽的頁面、已使用的功能、學習進度、裝置類型、作業系統、應用程式版本及一般診斷資料。
支援資料
當您聯絡我們尋求協助時,我們可能會收集您提供的資料,包括您的姓名、電郵地址、訊息內容、螢幕截圖、裝置資料,以及任何協助您時所需的相關資料。
技術資料
我們可能會收集技術資料,例如裝置識別碼、瀏覽器類型、IP 地址、錯誤報告及系統記錄,以協助維持應用程式安全、改善效能及解決技術問題。
2. 我們如何使用資料
我們使用所收集的資料以:
提供 SSA 流動應用程式的使用權限
管理用戶帳戶及應用程式功能
提供學習內容及應用程式體驗
改善應用程式效能及可靠性
回應支援請求
保護應用程式免受不當使用或未經授權的存取
維持安全性及系統穩定性
傳達重要的應用程式更新或服務通知
3. 我們如何分享資料
我們不會出售您的個人資料。
我們可能會與可信賴的服務供應商分享有限資料,以協助我們營運應用程式、管理帳戶、提供技術基礎設施、傳送訊息、分析應用程式效能或回應支援請求。
這些服務供應商只可在支援 SSA 應用程式所需的範圍內使用相關資料,並必須以負責任的方式處理資料。
如法律、法規、法律程序要求,或為保障 SSA、我們的用戶或公眾的權利、安全及保障,我們亦可能會披露資料。
4. 資料儲存及安全
我們採取合理的行政、技術及組織措施,以保護個人資料免受未經授權的存取、遺失、濫用、更改或披露。
然而,任何數碼系統均無法保證完全安全。我們鼓勵用戶妥善保密其登入資料,並在懷疑帳戶被未經授權存取時立即聯絡我們。
5. 資料保留
我們只會在提供應用程式使用權限、支援用戶、保存記錄、遵守法律義務、解決爭議及改善應用程式體驗所需的期間內保留個人資料。
當資料不再需要時,我們可能會根據內部程序及適用要求刪除、匿名化或安全地保留該等資料。
6. 用戶選擇及權利
視乎您所在地區,您可能有權要求查閱、更正或刪除某些個人資料。
您可以聯絡我們更新帳戶資料、就私隱相關事項尋求協助,或查詢您的資料如何被處理。
7. 兒童私隱
SSA 應用程式並非供 13 歲以下兒童使用。我們不會在知情情況下收集 13 歲以下兒童的個人資料。
如我們得悉已收集 13 歲以下兒童的個人資料,我們將採取合理步驟移除該等資料。
8. 第三方連結
SSA 應用程式可能包含前往外部網站或服務的連結。我們不會就第三方網站或服務的私隱做法、內容或安全性承擔責任。
我們鼓勵用戶在使用任何外部服務前,先查閱其私隱政策。
9. 本私隱政策的更改
我們可能會不時更新本私隱政策。當作出更改時,更新版本將會張貼於本頁面,並附上修訂後的「最後更新日期」。
在更改張貼後繼續使用 SSA 應用程式,即表示您知悉更新後的私隱政策。
10. 聯絡我們
如您對本私隱政策或您的資料如何被處理有任何疑問,請聯絡我們:
SSA / L2 Global Music Ltd.
Privacy Policy
Last updated: June 30, 2026
This Privacy Policy explains how SSA, operated by L2 Global Music Ltd., collects, uses, stores, and protects information when you use the SSA mobile app and related account features.
1. Information We Collect
We may collect the following types of information:
Account Information
When you access the SSA app, we may collect information such as your name, email address, login details, profile information, and account activity.
App Usage Information
We may collect information about how you use the app, including pages viewed, features used, learning progress, device type, operating system, app version, and general diagnostic data.
Support Information
When you contact us for help, we may collect the information you provide, including your name, email address, message content, screenshots, device details, and any related information needed to assist you.
Technical Information
We may collect technical data such as device identifiers, browser type, IP address, crash reports, and system logs to help maintain app security, improve performance, and resolve technical issues.
2. How We Use Information
We use collected information to:
Provide access to the SSA mobile app
Manage user accounts and app features
Deliver learning content and app experiences
Improve app performance and reliability
Respond to support requests
Protect the app from misuse or unauthorized access
Maintain security and system stability
Communicate important app updates or service notices
3. How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate the app, manage accounts, provide technical infrastructure, deliver messages, analyze app performance, or respond to support requests.
These service providers are only allowed to use the information as needed to support the SSA app and must handle the information responsibly.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of SSA, our users, or the public.
4. Data Storage and Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no digital system can be guaranteed to be completely secure. We encourage users to keep their login details confidential and contact us immediately if they suspect unauthorized access to their account.
5. Data Retention
We retain personal information only for as long as necessary to provide app access, support users, maintain records, comply with legal obligations, resolve disputes, and improve the app experience.
When information is no longer needed, we may delete, anonymize, or securely retain it according to our internal procedures and applicable requirements.
6. User Choices and Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information.
You may contact us to update your account information, request help with privacy-related matters, or ask questions about how your information is handled.
7. Children's Privacy
The SSA app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to remove that information.
8. Third-Party Links
The SSA app may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage users to review the privacy policies of any external services they choose to access.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised "Last updated" date.
Continued use of the SSA app after changes are posted means you acknowledge the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
SSA / L2 Global Music Ltd.
Email: [email protected]